Ask Community about HexClad
I would like my small pan (8”) to be replaced
I would like my small pan (8”) to be replaced. It lost the coating at the bottom and food is sticking.
How do I apply for the warranty and get a replacement? This is my 2nd request to this same issue and I have not heard back from you. I can be reached at 793899**** Orr hadaborgen@***.com. I can certainly be able to upload a pic of the pan, just tell me if needed and how to do it.
Hope to hear back from you soon. Thank you.
Do I mail my pans in to get the replacement
My pans are chipped. I want them replaced.
Do I mail old ones in?
I have a picture. I am not pleased with this process and wish I could talk to someone
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Hi! Unfortunately this platform (pissedconsumer) does not foster open communication and we are unable to locate your information to look into your account. If you have any further questions or need further assistance, we kindly ask that you contact us here for the opportunity to assist you: https://***/pages/contact